Payment Policy

Toy Tokyo
Website: https://toytokyo.shop/

At Toy Tokyo, we provide a simple, secure, and convenient payment experience for our customers. We currently offer Cash On Delivery (COD) as our primary payment option for orders placed through our website.

This Payment Policy explains our accepted payment method, payment process, and related information.

1. Accepted Payment Method

Toy Tokyo currently accepts:

Cash On Delivery (COD)

Customers can place orders through:

https://toytokyo.shop/

and complete payment when their order is delivered.

Cash On Delivery allows customers to receive their collectible toys and pay directly at the time of delivery.

2. Payment Currency

All product prices, order totals, and applicable charges are displayed in:

United States Dollars (USD $)

3. When Will Payment Be Collected?

For Cash On Delivery orders:

Payment Collection:
Payment is collected when the order is delivered to the customer.

Order Confirmation:
After successfully placing an order, customers may receive an order confirmation through email or other available communication methods.

Order Processing:
Confirmed orders are prepared and shipped according to our Shipping Policy.

4. Order Verification

To ensure successful delivery, customers must provide accurate information during checkout, including:

  • Full name
  • Shipping address
  • Phone number
  • Email address

Toy Tokyo may contact customers to verify order details before shipment.

Orders with incomplete, incorrect, or unverifiable information may be delayed or cancelled when necessary.

5. Payment Security

Toy Tokyo takes reasonable steps to provide a safe shopping experience.

Because we offer Cash On Delivery (COD):

  • We do not collect credit/debit card details during checkout.
  • We do not store online banking credentials.
  • Payment is completed directly at the time of delivery.

6. Shipping Information

Toy Tokyo currently provides shipping across the United States.

Shipping details:

  • Shipping Destination: United States
  • Shipping Cost: Free Shipping
  • Processing Time: 1–2 Business Days
  • Transit Time: 4–6 Business Days
  • Estimated Total Delivery Time: 5–8 Business Days

Tracking information is provided after the order has been shipped.

For more information, please view our:

Shipping Policy

7. Refund Payments

If a return is approved according to our Return & Refund Policy, refunds will be processed after the returned product has been received and inspected.

Approved refunds are generally processed within:

7 Business Days

For COD orders, our customer support team will contact the customer and arrange the refund method.

8. Order Cancellation

Customers who wish to cancel an order should contact Toy Tokyo as soon as possible.

Cancellation requests may be accepted if the order has not yet been processed or shipped.

Once an order has entered the shipping process, our standard Return & Refund Policy may apply.

9. Contact Us

If you have questions regarding payments, COD orders, or billing information, please contact us:

Business Name:
Toy Tokyo

Website:
https://toytokyo.shop/

Email:
sales@toytokyo.shop

Phone:
+1 212 673 5424

Business Address:
91 2nd Ave, New York, NY 10003, United States

Business Hours:
Monday – Friday
10AM – 6PM EST

Customer Support:
24/7 Support

Response Time:
We are committed to responding to all inquiries within 24 hours.