Terms & Conditions

Toy Tokyo
Website: https://toytokyo.shop/
Last Updated: September 29, 2026

Welcome to Toy Tokyo.

By visiting https://toytokyo.shop/, using our website, or purchasing collectible toys, figures, and related products, you agree to the following Terms & Conditions.

Please read these terms carefully before using our website.

1. Online Store Terms

By using Toy Tokyo, you confirm that you are legally allowed to use this website according to applicable laws.

You agree not to use our website or products for any illegal or unauthorized purpose.

2. General Conditions

Toy Tokyo reserves the right to:

  • Refuse service when necessary
  • Cancel orders due to inaccurate information
  • Cancel orders suspected of fraud or misuse
  • Limit product availability when required

For Cash On Delivery (COD) orders, payment is collected at the time of delivery.

3. Website Information Accuracy

We make reasonable efforts to provide accurate information about:

  • Products
  • Prices
  • Availability
  • Descriptions
  • Images

However, occasional errors or updates may occur.

Toy Tokyo reserves the right to correct information when necessary.

4. Product Information & Availability

Toy Tokyo offers collectible toys, designer figures, and related merchandise.

We try to display product images, descriptions, specifications, and availability accurately.

Product colors or appearance may vary slightly depending on screen settings.

5. Pricing Information

All prices displayed on Toy Tokyo are shown in United States Dollars (USD $).

Prices and product availability may change without prior notice.

6. Shipping & Delivery

Toy Tokyo currently ships within the United States only.

Shipping details:

  • Free Shipping across USA
  • Processing Time: 1–2 Business Days
  • Shipping Time: 4–6 Business Days
  • Estimated Total Delivery: 5–8 Business Days

Tracking information is provided after shipment.

For complete details, please review our:

Shipping Policy

7. Payment Terms

Toy Tokyo currently offers:

Cash On Delivery (COD)

Payment is collected when your order is delivered.

All prices and payments are processed in United States Dollars (USD).

8. Returns, Refunds & Cancellations

Toy Tokyo provides a clear return and refund process.

Eligible products may be returned within:

30 Days after delivery

Approved refunds are processed after product inspection.

For complete information, please review our:

Return & Refund Policy

9. Personal Information

Your personal information is handled according to our:

Privacy Policy

We collect and use customer information only for:

  • Processing orders
  • Shipping
  • Customer support
  • Improving our services

10. Errors & Updates

Toy Tokyo may update or correct:

  • Product information
  • Prices
  • Promotions
  • Availability
  • Shipping details

at any time when necessary.

11. Prohibited Activities

Customers may not use this website for:

  • Illegal activities
  • Fraudulent orders
  • Unauthorized access
  • Uploading harmful content
  • Misusing customer information

12. Intellectual Property

All content on Toy Tokyo, including:

  • Website design
  • Text
  • Images
  • Branding elements

belongs to Toy Tokyo unless otherwise stated.

Third-party trademarks remain the property of their respective owners.

13. Third-Party Links

Our website may contain links to third-party websites.

Toy Tokyo is not responsible for the content, policies, or practices of external websites.

14. Limitation of Liability

Toy Tokyo provides website services and products according to applicable laws.

We are not responsible for issues caused by circumstances outside our reasonable control, including carrier delays or technical interruptions.

15. Governing Law

These Terms & Conditions are governed by applicable laws of the United States.

16. Changes To These Terms

Toy Tokyo may update these Terms & Conditions from time to time.

Any updates will be posted on this page with the revised date.

17. Contact Information

If you have questions regarding these Terms & Conditions, contact us:

Business Name:
Toy Tokyo

Website:
https://toytokyo.shop/

Email:
sales@toytokyo.shop

Phone:
+1 212 673 5424

Address:
91 2nd Ave, New York, NY 10003, United States

Business Hours:
Monday – Friday
10AM – 6PM EST

Customer Support:
24/7 Support

Response Time:
We are committed to responding to all inquiries within 24 hours.