Privacy Policy

Toy Tokyo
Website: https://toytokyo.shop/

At Toy Tokyo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit, interact with, or place an order through https://toytokyo.shop/.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain information including:

Name
Billing and shipping address
Email address
Phone number
Order details
Product information
Delivery information

We may also automatically collect information such as:

Browser type
Device information
IP address
Pages visited
Cookies and similar technologies

2. How We Use Your Information

We use collected information to:

Process and fulfill orders
Arrange shipping and delivery
Provide order updates and tracking information
Respond to customer inquiries
Process returns and refunds
Improve our website and shopping experience
Prevent fraud and maintain website security

3. Cookies Policy

Toy Tokyo uses cookies and similar technologies to improve website functionality and customer experience.

Cookies help us:

Remember customer preferences
Maintain shopping cart functionality
Understand website usage
Improve our services

You may manage cookie settings through your browser. Disabling cookies may affect some website features.

4. Payment Information

Toy Tokyo currently supports Cash On Delivery (COD).

We do not collect or store credit card or payment information through our COD checkout process.

Any payment information handled by third-party payment providers is subject to their own privacy policies.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information only with trusted service providers involved in:

Order fulfillment
Shipping and delivery
Website hosting
Customer support
Fraud prevention
Legal requirements

These providers only receive information needed to perform their services.

6. Data Security

We take reasonable steps to protect customer information and maintain website security.

Our website uses secure technologies where available to help protect information during transmission.

However, no online method of storage or transmission can be guaranteed to be completely secure.

7. Data Retention

We keep customer and order information only for as long as necessary for:

Order processing
Customer support
Returns and refunds
Business records
Legal requirements

8. Your Privacy Rights

Depending on applicable laws, you may request:

Access to your personal information
Correction of inaccurate information
Deletion of personal information
Information about how your data is used

To request assistance, contact us using the information below.

9. Children's Privacy

Toy Tokyo does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information, please contact us so we can review and take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites.

Toy Tokyo is not responsible for the privacy practices, content, or policies of external websites.

We recommend reviewing their privacy policies before providing personal information.

11. Changes To This Privacy Policy

Toy Tokyo may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Business Name: Toy Tokyo

Website:
https://toytokyo.shop/

Email:
sales@toytokyo.shop

Phone:
+1 212 673 5424

Address:
91 2nd Ave, New York, NY 10003, United States

Business Hours:
Monday – Friday
10AM – 6PM EST

Response Time:
We are committed to responding to all inquiries within 24 hours.